Company Portrait

Passenger figures

• Upturn after Corona: In 2022, around 11.1 million passengers used Hamburg Airport - more than double the number of passengers from the previous year.
• Hamburg Airport during the Corona pandemic: In 2021, around 5.32 million passengers travelled from Hamburg Airport, 69 per cent less than in 2019 but 17 per cent more than in the first Corona year (4.56 million passengers).
• In 2019, 17.23 million passengers travelled via Hamburg Airport.
• This made it the largest airport in northern Germany, and number 5 nationwide. 

Air cargo

• The Hamburg Airport Cargo Center (HACC) opened in 2016, with its own customs checkpoint connected directly with the apron.
• HACC can process around 150,000 tonnes of air freight per year.
• In 2021, 54,809 tonnes of freight were handled at HACC, only 22 percent less than before the coronavirus pandemic (2019: 70,025 tonnes).

Airlines

• Around 50 airlines connect Hamburg directly with approx. 115 destinations in Germany and abroad.
• More than 1,000 destinations worldwide can be reached with only one connecting flight

Premises

Flight operations commenced in 1911 on a 44-hectare site.
Today, the premises have grown to 570 hectares, incorporating the largest contiguous green space in Hamburg.
The site is surrounded by a 22-kilometer perimeter fence and an 18-kilometer perimeter road. 

Apron

A comprehensive refurbishment of the 330,000-square-meter main apron (Apron 1) was undertaken from 2016 to 2020. 
A total of 55 aeroplanes can now be handled at any one time.
To handle aircraft, there are 19 pier positions (15 with jetbridges and 4 walk-in-walk-out positions) as well as additional remote positions on Apron 1. A further 14 remote positions on Apron 2 are available for charter and scheduled traffic.

Runways

Hamburg Airport has two intersecting runways.
Taking off and landing is possible in four directions.

General Aviation Terminal

A separate terminal with comprehensive infrastructure is available for general aviation.
On average, 40 private jets, propeller aircraft, and helicopters park in the adjacent hangar.
There are around 50 take-offs and landings per day (mostly commercial: charter flights, private flights, and training flights).*
* Figures from 2019
 

Shops, food & beverage, counters

Employees

Hamburg Airport Group: around 1,800
Subsidiary companies: around 1,010
Flughafen Hamburg GmbH: around 790

Revenue

Value generation in the region*

A total of 15,000 people are employed at Hamburg Airport, 2000 of them directly with Flughafen Hamburg GmbH and its subsidiaries.
Each of the 15,000 jobs at Hamburg Airport secures a further 1.8 jobs in Hamburg.
The purchasing power of domestic and international guests drive positive local demand effects amounting to 1.3 billion euros.
Every euro of value creation at the airport  also generates 2.0 euros of value creation in Hamburg – totalling at least 500 million euros per year.

*Source: Institute of International Economics (HWWI) report from 2017
 

Hamburg Airport’s focus on the needs of passengers is the remit of the Passenger Management Division. From home to the plane and back — one core business division is responsible for every point of contact with the passenger and every interaction that shapes the customer experience. This includes passenger information, passenger services, guidance and orientation at the airport, terminal management, baggage logistics, hygiene, and cleaning. 

The management of all rental units, management and marketing of the advertising business, and all retail and food & beverage activities are included in the remit of the Center Management (FC) Division. Responsibilities also include location marketing, guiding the joint marketing programme, awarding concessions for landside traffic, and the concept and rental of the new Air Cargo Center.

Real Estate Management is responsible for the cohesive development of the airport site and for marketing infrastructure to internal and external customers. Alongside classical real estate management – the rental of office space and property maintenance – the Real Estate Management Division is also responsible for project management and actual construction.

Various overlapping processes make up the Ground Handling Division. Ground handling services include, for example, loading and unloading aircraft, cabin cleaning, pushback, bus transfers, and passenger handling. Operative ground handling services are carried out by companies including subsidiaries GroundSTARS, CATS, STARS — operating under the umbrealla of HAM Ground Handling — and the minority holding AHS Hamburg. These companies are legally autonomous.