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Current infomation for passengers

Safety at Hamburg Airport

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Information

Current Corona Safety Measures:

FFP2 mask obligation: 
Please note that all passengers and visitors at Hamburg Airport are required to wear an FFP2 mask.

3G regulation for domestic German flights:
For domestic German flights, all passengers must carry a valid proof of vaccination, a proof of recovery or a negative test proof (e.g. antigen test, max. 24h old) and show it upon request. Airlines are required to randomly check these proofs.

Keep your distance:
Please keep at least 1.5 m distance to other people.

Wash your hands:
Please wash your hands regularly and use disinfectants.

Security at Hamburg Airport

Hamburg Airport has implemented numerous measures to enable passengers to travel safely. This includes distance markings, disinfectant dispensers, perspex panes at counters, additional cleaning, and testing facilities right at the airport.

ACI-Zertifikat

These comprehensive protection and hygiene measures have been certified by the Airport Health Accreditation Programme of the global industry association, the Airports Council International (ACI). All measures along the complete travel chain are assessed in the certification process. The Skytrax agency has also recognised Hamburg’s exemplary approach to Covid-19 with a 4-star award.


Checklist — safe travel during the coronavirus pandemic (German)


Protect yourself and others:

Hamburg Airport is doing everything possible to limit the spread of the coronavirus. We need your help to achieve this. It is vital that you comply with the recommended measures at the airport just as in any other public location:


Wear a mask:

It is mandatory to wear a face mask (FFP2 mask) in the terminals at Hamburg Airport. Please bring an appropriate mask with you when you come to the airport, and put it on before entering the terminals. Children under the age of six are exempt from the mask requirement. In places where the wearing of an FFP2 mask is mandatory, children between 6 and 13 years of age must wear a medical mask. From the age of 14, children and adolescents must wear an FFP2 mask when required.

Masks are also mandatory in all shops at the airport, on public transport, and on board aircraft. Please pay attention to the instructions issued by your airline.

Surgical masks, disinfectant tissues, and disinfectant sprays are available free of charge from self-service kiosks at the central security checkpoint and in the departure gate area.


Keep your distance:

Please maintain a minimum distance of 1.5 meters to other people. Markings on the floor will help you with this.


Hand hygiene:

Wash your hands thoroughly and regularly, and observe the rules of etiquette for coughing and sneezing. Disinfectant dispensers are available in all washroom facilities. There are additional disinfectant dispensers in the terminals and on the Passenger Pier.


If you have symptoms of illness:

Please do not travel if you feel unwell or already have symptoms. This is for your own safety and the safety of others.


Security checkpoint:

In order to verify your identity, you will need to briefly remove or lower your mask. Place any items carried in your outer clothing in the inspection box beforehand. Aviation security officers may, if necessary, conduct a manual security check by frisking you from the side or from behind. Please only bring a single item of cabin baggage for checking, and remove larger electronic devices (e.g. laptops, tablets, medical devices) and the 1-liter bag with liquids from your cabin baggage before inspection.  Find out about the current rules for aviation security checks at www.bundespolizei.de.


Safety on board the aircraft:

The airlines have also implemented numerous measures to reduce the intensity of contact between cabin crew and passengers.

  • To further reduce the risk of infection, all airlines require passengers to wear masks on board the aircraft on all flights. Please find out about your airline’s rules in advance, and bring the required mask with you.
  • On-board shopping and other services may be suspended.
  • Boarding and deboarding is done in small groups to make it easier to maintain a safe distance.

Should you have any questions about on-board measures, please contact the airline directly:


Note: No guarantee is provided for this information. Comprehensive up-to-date information is available from the statutory authorities and departments.

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Customer service
Hamburg Airport customer service
If you have any further questions, please contact our Customer Service.

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