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Destinations & Airlines
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Travel safely
Individual Services for Travelers
Departures
Arrivals
Baggage
Check-in
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Services at the Airport
Parking
Arriving by car
Bus, Train & Taxi
Car Rental & Car Sharing
Offers
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Eat & Drink
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Airport Map
The airport experience — a view behind the scenes
Gewinnspiel
Experience Hamburg and the region
Corporate My Flights Map Search
de DE
Flight booking
Destinations & Airlines
Travel Agencies
Travel safely
Individual Services for Travelers
Departures
Arrivals
Baggage
Check-in
Security Check
Customs & Passport Control
Corona Test Centers at the Airport
Services at the Airport
Parking
Arriving by car
Bus, Train & Taxi
Car Rental & Car Sharing
Offers
Shops
Eat & Drink
Cash, Exchange & Tax Refund
Airport Map
The airport experience — a view behind the scenes
Gewinnspiel
Experience Hamburg and the region
Corporate My Flights Map Search
Flight booking
Destinations & Airlines
Travel Agencies
Travel safely
Individual Services for Travelers
Departures
Arrivals
Baggage
Check-in
Security Check
Customs & Passport Control
Corona Test Centers at the Airport
Services at the Airport
Parking
Arriving by car
Bus, Train & Taxi
Car Rental & Car Sharing
Offers
Shops
Eat & Drink
Cash, Exchange & Tax Refund
Airport Map
The airport experience — a view behind the scenes
Gewinnspiel
Experience Hamburg and the region
Welcome to HAM Plan & Book Travel safely
Oliver Sorg

Travel safely

There's no time like travel time! Start your vacation carefree from Hamburg Airport considering our important safety informations.

Safe and carefree travel from Hamburg Airport

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Maskenplicht Hamburg Airport
Oliver Sorg
Safety at Hamburg Airport
Current travel regulations
We want you to be able to fly safely and trouble-free On this page, we have put together everything you need to know about mandatory testing and documentation, border transit rules for entering the country, and quarantine regulations.
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Corona-Testkapazität-Abstrich
Oliver Sorg
Safety at Hamburg Airport
Corona Test Centers at Hamburg Airport
Don’t take risks: have a Covid-19 test done at Hamburg Airport. An overview of the test centers is available here.
locations
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reisen-mit-kindern-anreise
Oliver Sorg
Safety at Hamburg Airport
Current information for passengers
Hamburg Airport has made the best possible preparations for travel during the Corona pandemic. Learn more about the measures here.
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reise-tipps-paar
Oliver Sorg
Safety at Hamburg Airport
Travel tips & information
11 useful tips for a relaxed, worry-free start to your vacation.
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Security contacts at Hamburg Airport

polizei
Security
Federal police force
Tel.:
+49 (0)40 5002 7300
E-Mail:
bpolifh.ham@polizei.bund.de
Location:
Terminal 2, Level 1 (Departures)

Wurde Ihnen etwas gestohlen oder haben Sie ein anderes polizeiliches Anliegen? Die Flughafen-Wache der Bundespolizei und die Hamburger Polizei stehen Ihnen in der Abflugebene zwischen Terminal 2 und der Airport Plaza zur Verfügung.

Deutsches Rotes Kreuz
Oliver Sorg
Security
Deutsches Rotes Kreuz
Tel.:
+49 (0)40 5075 3353 oder - 2645
Web:
www.drk-mediservice.de
Location:
Terminal 2, Level 1

Passagiere mit eingeschränkter Mobilität (PRM) sind beim DRK in guten Händen: Die besonders geschulten Mitarbeiterinnen und Mitarbeiter unterstützen Sie mit ihrem PRM-Service am Hamburg Airport.

bundespolizei-pass-kontrolle
Michael Penner
Security
Customs/export
Tel.:
+49 (0)40 5075 2431
Web:
www.zoll.de
Location:
Terminal 1, Level 1

Passagiere, die anmeldepflichtige Waren und Wertgegenstände oder größere Summen an Bargeld aus Deutschland ausführen möchten, können dies am Counter des Zolls in Terminal 1 anmelden und Ausfuhrbescheinigungen beantragen. Auch bei Fragen rund um das Thema Zoll stehen Ihnen die Zollbeamten beratend zur Seite.

z8
Security
Airport Fire Department
Tel.:
112
E-Mail:
feuerwehr@ham.airport.de
Location:
Apron, security service

Important travel services

Familie beim Check-In
Check-in
gepäck-koffer
Baggage - rules & regulations
fundsachen-lost-and-found-baggage-gepäck
Oliver Sorg
Lost property & baggage tracing
Corona-Testkapazität-Abstrich
Oliver Sorg
Corona Test Centers at Hamburg Airport
reise-tipps-paar
Oliver Sorg
Travel tips & information
Sicherheitskontrolle by Oliver Sorg
Security Check
zoll-terminal-1
Customs & Passport Control
service-am-airport-en
Services at the airport
Read more
shoppen-handtasche-en
Oliver Sorg
Shopping
Shopping at Hamburg Airport
Dive right into the variety of our shopping world. While away the time with a stroll through the shops at Hamburg Airport. Fashion for men and women, accessoires, cosmetics, travel goods, electronics and much more!
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lounge-durchgang
Oliver Sorg
Relaxed travel
Hamburg Airport Lounges
Wi-Fi, TV and magazines, snacks and drinks, 22 workstations, a relaxation room, showers and a separate smoking room ensure a pleasant stay.
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schinken-sandwich
PantherMedia / Nalga
Food
All restaurants & bars at Hamburg Airport
Relax over a coffee, visit one of our restaurants, or spend the time before your flight at one of our bars. Our world of food & beverages caters for every taste, 365 days a year.
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